Our standard method of shipping is insured FedEx® services. Merchandise is shipped FOB Houston, TX 77081. Once your order has been shipped we will send you an Advance Shipping Notice, which includes a tracking number. Delivery address changes must be submitted three days before scheduled ship date.
Shipping weights are approximate. Factory is not responsible for the difference in actual freight vs. quoted estimates.
Domestic drop shipping is available and will be charged at $3.50 (G) per shipment, after first destination. International drop shipping are available at $12.50 (G) per location and FedEx and/or UPS account number must be provided.
Third Party Shipments
Orders shipped using third-party accounts will incur a handling charge that is determined based on the value of the order.
Order value - 3rd Party fee
$0 - $499 - $5.00 (G)
$500 - $999 - $10.00 (G)
$1,000 - $1,499 - $15.00 (G)
$1,500 - $1,999 - $20.00 (G)
$2,000+ - $25.00 (G)
Third Party and Customer-designated Shippers
Third party orders will be assessed per-order handling fee. If you provide us with an account number for shipping, or designate a specific carrier, you assume responsibility for the shipment from the time the order is ready for pickup.
International Shipments (Including Canada)
We require a third-party shipper number for all international shipments. Taxes, duties, and additional charges can be billed to the third-party shipper number, or broker information can be provided.
UPS, FedEx and other shippers charge Hirsch Gift for address changes due to incorrect addresses given on the customer’s PO, even though the packages are delivered to Hirsch’s correct address. All fees charged to Hirsch Gift will be invoiced once we are notified, which may take as long as 2-4 weeks.
If residential is not specified, distributor is responsible for carrier charge backs which will be invoiced later.