U.S. Consumer Product Safety Commission – Recall
Recall Date: July 27, 2018
Recall Number: 18-195
Hirsch Gift Recalls Wireless Charging Pads Due to Burn Hazard
Name of Product: CloudCharge Qi Wireless Charging Pads
Hazard: The wireless phone charger can overheat while in use, posing a burn hazard to consumers.
Consumers should immediately stop using the recalled chargers and contact Hirsch Gift for a free replacement
Hirsch Gift toll-free at 877-220-4438, ext. 117, from 9 a.m. to 5 p.m. CT Monday through Friday, email at firstname.lastname@example.org or online at https://hg-promo.com/ and click on the recall link at the bottom of the page for more information.
Units: About 21,000
This recall involves the CloudCharge Qi Wireless Charging Pad. The charging pads were a promotional giveaway to employees and customers of various companies.The product name and model number T4706 are printed on the bottom of the product and select company promotional logos and artwork printed on the top. The recalled chargers are circular and have a white plastic bottom with the top having various promotional artwork. They measure about 4” in diameter and .5” tall. A white USB power cable is included along with a wireless receiver adapter. Each charging pad and accessories are packed in a white plastic box with a clear lid, measuring approximately 5” x 5” x 1.25. This recall involves only one production lot (Version 2) of the charging pad.
Incidents/Injuries: The firm has received seven reports of the phone chargers overheating. No injuries have been reported.
Sold At: Distributed as a promotional giveaway item to employees and customers of various companies from February 2018 to May 2018.
Importer: Hirsch Gift, of Houston, Texas.
Manufactured in: China
About U.S. CPSC:
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC’s work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For more lifesaving information, follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC or sign up to receive our e-mail alerts. To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC’s Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired.
CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.
Please use the phone numbers below for all media requests.